5

Great professional work and customer service, with reasonable costs.

5

I'm quite pleased not to see my check engine light on. Although the dealer might have fixed it as quickly, the dealer caused the problem. Not the first time either. I'll be back to Jim's Auto Clinic.

5

I have been to several service companies and no one noticed the mechanical problem you found. I depend on technicians expertise to advise customers and recommend fix. You did, they did not. I will be back.

5

As always, great prompt thorough service. Great experience every time I call to make an appointment. The entire staff is attentive to our needs from scheduling our appointment to getting the job done in the promised deadline. Highly recommend.

5

Yes love Jims Auto Clinic They put a new alternator in my Van and its been running good ever since... Phil is a great people person also answered all my questions with no problem.

5

My wife's car had a rear main seal give out due to the weather. We called several places and after talking to Jim's Auto clinic we didn't have a doubt on who would be doing the work. From the first interaction to picking up our fixed vehicle it was stress free, the communication was excellent. They understand when a main vehicle goes down it can be a big deal. They gave us a loaner car and the mechanic worked late to make sure we had it back first thing in the morning. I can't say thank you enough!

5

Jim’s is very close to my apartment and was able to get me in the same day, they have online scheduling and the staff is so nice and helpful! Thanks!

5

I have taken my car to more than one shop in Cincy and Jim's is by far the superior place for reputable, honest, on time work. Some of the time, the other guy might beat the price by a few bucks, but that doesn't mean that they are worth the risk! Trust me! Other times, Jim's price is far superior. I haven't found any competitor to get the job done as well as Jim's. (so far!) As a woman that has bought and driven many different styles of vehicle, I trust this place to have the proper equipment to diagnose whatever ails my car. I have even called to ask questions concerning my engine and have gotten swift answers that could have cost me a fortune if I had not called there first. I have been towed there as well and didn't get gouged for being caught on the side of the road. I highly recommend this place. I don't do that lightly either!

Thank you for the opportunity to service your Ford Focus. Car repairs are never convenient. We hope that we were able to get you back up and running. Don't forget you have a 3 yr/36,000 mile warranty on the repairs that were done.

- Jim's Auto Clinic
5

My car sprung an oil leak on a road trip. Jim's was able to get me in immediately to take a look and see what was going on. Super friendly and responsive and quick to make a diagnosis.

5

My father-in-law recommended Jim’s. I was having serious engine issues, and they took me in, provided a loaner car, and got the work done right (and in about 24 hours). Of course it wasn’t cheap (nothing with a car ever is!). But they actually came in $50 below the estimate and offered me a coupon book that helped me save an extra $30-$40. Everyone was friendly and helpful. I will definitely be coming back here and will recommend them to anyone who needs car work done!